FAQs

Orders & Shipping

We get every order ready for dispatch within 1 to 2 business days. Once it leaves our warehouse, delivery normally takes a further 4 to 6 business days, so you can expect your parcel roughly 5 to 8 business days after placing your order.

It is. Every order shipped to a UK address comes with free delivery, with no minimum spend.

As soon as your order is on its way, we will send you an email with your tracking details. Use that information on our Track your order page to follow your parcel right up to your door: Click Here

Not at the moment. We currently deliver to addresses within the United Kingdom only, and every UK order ships free of charge.

Yes, as long as your order has not been dispatched yet. Email support@morganweston.com as quickly as you can and we will take care of it. Once a parcel has left our warehouse, it can no longer be cancelled, but you can still use our returns process.

Returns & Exchanges

You have 30 days from the day your order arrives to request a return. To qualify, items need to be unworn, unwashed and returned in the original packaging with every tag still attached.

Yes. Email us at support@morganweston.com within 30 days of delivery with your order number and the size or colour you would like instead, and we will guide you through the exchange. Items must be unworn, unwashed and in their original packaging with all tags attached.

After your return reaches us and passes inspection, we issue the refund to your original payment method within 7 days.

Sizing & Fit

Each product page includes a size guide with detailed measurements, so you can compare them against your own before ordering.

Still not sure, or sitting between two sizes? Drop us a line and we will gladly help you pick the best fit.

Email us at support@morganweston.com

Payment & Security

We accept Visa, Mastercard, Maestro, Google Pay, Apple Pay, Shop Pay and PayPal. All prices on our website are shown in GBP.

Yes. Every transaction is protected with SSL encryption, so your personal and payment details stay secure from checkout to confirmation.

Your payment is taken at the moment you place your order. If an order is cancelled before dispatch, the full amount is refunded to your original payment method.

Get In Touch

Questions about an order, a product or anything else? We are happy to help. Reach us by email, by phone or through our contact form below.

Customer Services Hours:
Monday to Friday: 9:00-18:00 GMT

Email: support@morganweston.com
Phone:
Contact Form: Click Here